Disable Sky Q upscaling?

[AbhiK]

So the Sky Q upscaling is rubbish compared to my TV's. Is there any way that the box can pass signals in their native resolution? So UHD gets passed as UHD and HD gets passed as HD? Currently I can only set the resolution on the box but if I set 2160p, it tries to upscale everything to that. I can keep changing it manually depending on the content, but obviously that's super fiddly. 

[Laing1]

---

@AbhiK wrote:

So the Sky Q upscaling is rubbish compared to my TV's. Is there any way that the box can pass signals in their native resolution? So UHD gets passed as UHD and HD gets passed as HD? Currently I can only set the resolution on the box but if I set 2160p, it tries to upscale everything to that. I can keep changing it manually depending on the content, but obviously that's super fiddly. 

---

@AbhiK afraid all you can do is manully change the resolution the Q box does not allow for automatic resolution change 

[AbhiK]

Thanks. That's a shame and an obvious oversight. Surely Sky could fix it via firmware update - but I take it this has been discussed before and they just won't?

[PandJ2020]

---

@AbhiK wrote:

Thanks. That's a shame and an obvious oversight. Surely Sky could fix it via firmware update - but I take it this has been discussed before and they just won't?

---

They could but they've never had dynamic resolution so I doubt it's coming any time soon.

[Chodley]

---

@AbhiK wrote:

Thanks. That's a shame and an obvious oversight. Surely Sky could fix it via firmware update - but I take it this has been discussed before and they just won't?

---

Correct

I get a few interlacing artefacts on mine (1080i content at 2160p) but it's bearable.

Sky have always been averse to doing things that the average customer might get confused by. Support costs etc.

[oldfella]

---

@PandJ2020 wrote:

---

@AbhiK wrote:

Thanks. That's a shame and an obvious oversight. Surely Sky could fix it via firmware update - but I take it this has been discussed before and they just won't?

---

They could but they've never had dynamic resolution so I doubt it's coming any time soon.

---

As far as I recall @PandJ2020 

Sky had Auto resolution on the Sky HD box.

[Chodley]

---

@oldfella wrote:

---

@PandJ2020 wrote:

---

@AbhiK wrote:

Thanks. That's a shame and an obvious oversight. Surely Sky could fix it via firmware update - but I take it this has been discussed before and they just won't?

---

They could but they've never had dynamic resolution so I doubt it's coming any time soon.

---

As far as I recall @PandJ2020 

Sky had Auto resolution on the Sky HD box.

---

Think you're right because I had an external scaler back then and it had separate profiles for 576i and 1080i

[oldfella]

---

@Chodley wrote:

---

@oldfella wrote:

---

@PandJ2020 wrote:

---

@AbhiK wrote:

Thanks. That's a shame and an obvious oversight. Surely Sky could fix it via firmware update - but I take it this has been discussed before and they just won't?

---

They could but they've never had dynamic resolution so I doubt it's coming any time soon.

---

As far as I recall @PandJ2020 

Sky had Auto resolution on the Sky HD box.

---

Think you're right because I had an external scaler back then and it had separate profiles for 576i and 1080i

---

They didn't introduce it on Q Because of the complication of the lag on many TV's when changing to UHD

[PandJ2020]

---

@oldfella wrote:

---

@PandJ2020 wrote:

---

@AbhiK wrote:

Thanks. That's a shame and an obvious oversight. Surely Sky could fix it via firmware update - but I take it this has been discussed before and they just won't?

---

They could but they've never had dynamic resolution so I doubt it's coming any time soon.

---

As far as I recall @PandJ2020 

Sky had Auto resolution on the Sky HD box.

---

Probably but Q never has...

[AbhiK]

That's such a shame. All it needs is another menu option for native resolution. So for the average customer, the sky engineer can set it to a fixed res and for those of us who don't want that can disable it. Easy enough to implement. 

[PandJ2020]

---

@AbhiK wrote:

That's such a shame. All it needs is another menu option for native resolution. So for the average customer, the sky engineer can set it to a fixed res and for those of us who don't want that can disable it. Easy enough to implement. 

---

It's actually worse as the refresh rate isn't dynamic either.  So juddering can be introduced on certain material - particularly because apps are also forced to use the static display mode.  (The judder reduction option helps but has to be toggled depending on the material)

[Laing1]

---

@AbhiK wrote:

That's such a shame. All it needs is another menu option for native resolution. So for the average customer, the sky engineer can set it to a fixed res and for those of us who don't want that can disable it. Easy enough to implement. 

---

@AbhiK as @oldfella eluded to the reason it was not introduced was there was quite a lag when the box tried to automatically change resolutions leaving a black screen  which was felt not acceptable as us customers would complain about the time it took to switch 

[Chodley]

I wouldn't

[Laing1]

---

@Chodley wrote:

I wouldn't

---

@Chodley I suppose it depends on how long the lag was 😁

[AbhiK]

Didn't AV receivers solve this about 10 years ago?