Discussion topic: Delivery of Sky Q box
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Message posted on 03 Jul 2024 07:12 AM
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Delivery of Sky Q box
Hi there,
I've missed two deliveries of a new Sky Q box - most recently because because we didn't hear the driver outside yesterday (a day after Sky told us the delivery was scheduled).
The first time I could see no other choice but to order a new one and pay again but I don't want to pay again.
Does anyone know how to re-arrange delivery? Or just re-order without having to pay again? I can't find a way of contacting Sky directly about this.
Thank you.
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Message posted on 03 Jul 2024 07:24 AM
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Re: Delivery of Sky Q box
Why do you think you have to pay for delivery? There is no charge to you for delivery by courier of a replacement Sky Q box.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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