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Discussion topic: Data missing from tv listings

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This message was authored by Carol+Sargent This message was authored by: Carol+Sargent

Data missing from tv listings

There is data missing from tv listings and my tv keeps going on and off when watching something 

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This message was authored by oldfella This message was authored by: oldfella

Re: Data missing from tv listings

Posted by a Superuser, not a Sky employee. Find out more

@Carol+Sargent wrote:

There is data missing from tv listings and my tv keeps going on and off when watching something 


Hi @Carol+Sargent 

Try rebooting your Q Box

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

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