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Discussion topic: Daily no hard disc message displayed

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IanH17
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This message was authored by IanH17 This message was authored by: IanH17

Daily no hard disc message displayed

‎16 Dec 2023 01:43 PM

Every day for approximately 2months I have been unable to turn on my Sky Q box via the remote. I have to unplug and restart and then get the no hard disc message displayed. So have to unplug and restart, sometimes 2 or 3 times. This subsequently impacts my mini box's. Contacted Sky twice now and gone through the same process. No joy. 

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Daniel0210
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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Daily no hard disc message displayed

‎16 Dec 2023 01:46 PM

Posted by a Superuser, not a Sky employee. Find out more

@IanH17 

What have Sky advised? Have they offered a doorstep box swap? 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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IanH17
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This message was authored by IanH17 This message was authored by: IanH17

Re: Daily no hard disc message displayed

‎16 Dec 2023 01:48 PM

No mate, told me the 1st time I contacted them that if it persisted they would look at an engineer or new box. This time i've gone through deleting my deleted recordings again and monitor it for 48hrs. 

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