DUG1 error code ID:696c4c

[Evelyn1936]

I can see this has been discussed but I can't see any answers - would someone summarise please what I need to do. I get this technical error when I try to access Sky Sports +.

Thanks

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147