DPD missed delivery

[Wildabeast]

Hi I’m waiting for a DPD delivery of a new sky box. DPD have emailed me to inform me that the driver has tried to deliver but had no answer. I have spoken to DPD and explained that there is no possible way that the drive attempted delivery as I have a video door bell that records within 3metres and sounds in the house and notifies me on my phone. There is also a CCTV camera that covers my drive that records and notifies me on my phone. I also have dog that barks. They have told me that they will try again at some point today. I am self employed and will now loose a day’s money because of this… is sky going to reimburse me for my lose of earnings???

[GD1]

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@Wildabeast wrote:

Hi I’m waiting for a DPD delivery of a new sky box. DPD have emailed me to inform me that the driver has tried to deliver but had no answer. I have spoken to DPD and explained that there is no possible way that the drive attempted delivery as I have a video door bell that records within 3metres and sounds in the house and notifies me on my phone. There is also a CCTV camera that covers my drive that records and notifies me on my phone. I also have dog that barks. They have told me that they will try again at some point today. I am self employed and will now loose a day’s money because of this… is sky going to reimburse me for my lose of earnings???

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No, why should they?   It is DPD who claimed they tried to deliver to you not Sky.

I doubt  either will cover loss of earnings.

[Daniel0210]

@Wildabeast 

As a sidenote ~ remember to remove your viewing card from the faulty box before it eventually disappears into the back of a DPD van. I agree with @GD1 in that Sky won't reimburse you any loss of earnings and I doubt DPD will either.