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Discussion topic: DAZN app

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This message was authored by: macc015

DAZN app

Tried updating software still cant see app

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This message was authored by: Greenfingers001

Re: DAZN app

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

This message was authored by: Tom-W19

Re: DAZN app

Hi macc015

 

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

Thanks
Tom
This message was authored by: Saunders+1m

Re: DAZN app

Same here 😞

This message was authored by: Saunders+1m

Re: DAZN app

Sky Team,

 

Can you post what SW version users should start to see DAZn as an app on their Sky Q box ? 

This message was authored by: ozsat

Re: DAZN app

Posted by a Superuser, not a Sky employee. Find out more

There is no DAZN app on the SkyQ box. Only the channel on the EPG channel 429.


@Saunders+1m wrote:

Sky Team,

 

Can you post what SW version users should start to see DAZn as an app on their Sky Q box ? 


 

================================================
SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

This message was authored by: Saunders+1m

Re: DAZN app

Thanks for the quick response. DAZn however seems to suggest something different on their FAQ page:

 

Find DAZN on Sky Q(Back to top)
You will be able to find the DAZN app from the Apps section in the Sky Q menu. Just press ‘Home’ on your remote control and scroll down to the Apps section. There is no need to download DAZN; it will be automatically available on your Sky Q box. 

From time to time, you will also be able to see DAZN games and the app promoted in different sections of the Sky Q menu as well.

What to do if you do not find the DAZN App on Sky Q(Back to top)
If you do not see the DAZN App on your Sky Q, it’s likely that your box has not been updated with the latest software version. Please verify whether the latest software has been downloaded successfully by selecting the Home button from your TV remote and going to Settings → Info → Software Version. If you don't have the latest version installed you can select and click the update feature using the arrow on the right hand side of your remote.

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This message was authored by: macc015

Re: DAZN app

I have tried this but the app still is not visible what sw version should we have

This message was authored by: Adam85mcgiwan

Re: DAZN app

I am also having this problem. Have updated vit no sign.  Can you help?

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This message was authored by: macc015

Re: DAZN app

No was never solved if you ever find out let me know

This message was authored by: Laing1

Re: DAZN app

Posted by a Superuser, not a Sky employee. Find out more

@macc015 wrote:

No was never solved if you ever find out let me know


@macc015 @Adam85mcgiwan there is nothing to solve there is no Dazn app on Sky Q the Dazn website is wrong as @ozsat says it is on channel 429 on Sky Q 

Skys only release software updates for Q 3 or 4 times a year and the most recent is 220


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Snooker147

Re: DAZN app

Hi I am having the same problem I am member of dazn but I carnt get that app on my sky q box I have done the software download but no help thanks for reading and can you help me plz 

This message was authored by: Laing1

Re: DAZN app

Posted by a Superuser, not a Sky employee. Find out more

@Snooker147 wrote:

Hi I am having the same problem I am member of dazn but I carnt get that app on my sky q box I have done the software download but no help thanks for reading and can you help me plz 


@Snooker147 have you read my post directly above yours there is no Dazn app on Sky Q you cannot download it you can find the Dazn channel on channel 429


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by: Cymru888

Re: DAZN app

Chanel 429 is not working 

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