Connectivity

[PSmi1972]

My sky Q has lost  connectivity to both boosters and Router. Have tried turning iff and on. Have tried to relink all through wps and nothing works. My router does not even appear in the Network, select your wi fi network. Everything else in the house is connecting to router with no problems 

[oldfella]

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@PSmi1972 wrote:

My sky Q has lost  connectivity to both boosters and Router. Have tried turning iff and on. Have tried to relink all through wps and nothing works. My router does not even appear in the Network, select your wi fi network. Everything else in the house is connecting to router with no problems 

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Hi @PSmi1972 

Who is your Broadband supplier?

If Sky, do you have the White Sky Max router?

1. What WiFi boosters do you have?

[PSmi1972 · Accepted solution]

Hi there,

broadband provider is Kingston Communications. The boosters are Sky boosters fitted by the sky engineer when we got Sky Q