15 Jun 2023 08:14 PM
Hi I have had trouble in the past with my talktalk bb butting heads with my sky q! Tbf the engineer attended and between us we agreed to Ethernet an Amazon eero to my main box and turn off the sky wif from the q and I've never had a problem since 😁. Until now!!! I've recently converted my garage which is stand alone in my garden and expecting it to have difficult coverage from the sky mini I have taken the same approach as to the main box and Etherneted a Amazon eero and turned the sky min mesh WiFi off! It continually drops out for a few seconds every few minutes but nothing else has trouble with connectivity in there! Any ideas guy? Tia
16 Jun 2023 08:20 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
18 Jun 2023 09:47 AM
Posted by a Sky employeeThanks for chatting to us Mart0936. Unfortunately, there was no further response on the chat in 48 hours. Your chat has been closed now.
Our team are currently unavailable till Wednesday 21st June. We will be able to help you upon our return if needed.
No problem. Browse or search to find help, or start a new discussion on Community.
On average, new discussions are replied to by our users within 90 minutes
New Discussion