Connection problems to router and booster. Not sure if previous post accepted.

[liannalondon]

Hi, I posted last night but I had a message about flooding so although I can see that post im not sure if anyone else can. Basically a few weeks ago I started getting regular disconnects several times a day from my main box to my plusnet broadband router which is in the same room as my main box.  Ive gone through network reset, powering off everything etc etc. I thought I had solved the problem by connecting via the booster which is in the kitchen (BTW when it was connected the middle light was amber) but a few days ago I had the same problem. So back to being connected by router but it has dropped twice since last night. So fed up!!

[Greenfingers001]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147