Complaint

[marks62]

NOVEMEBER 21st I spoke with Sky and booked an engineer to come to my Apartment today 17th December and install SKY Q in the apartment, only after spending over an hour on chat with two of your representatives that due to a technical problem they had cancelled my installation. 

'When did they cancel I asked the said 21st November, now I had to take a days holiday to wait in because the visit was due between 08:00 and 17:00.

Now how do you rembuise me for this day off because my treatment off Sky today has been nothing but unexpectable.

[PandJ2020]

All such consequential 'losses' are excluded within the contract.

But go ahead and contact Sky (you're just talking to other customers here) and see what they'll do about it...

[MightyQuinn]

Hi @marks62   Your chances of compensation is probably zero, but this is the way to make a formal  Complaint.

[Chodley]

I assume you mean "unacceptable"?

I would be inclined to agree.

[marks62]

You assume right