Charged for not returning equipment.

[Hanbanana1994]

I forgot to return my Sky box and was charged. If I return now, will I be refunded?

[nigea99]

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@Hanbanana1994 wrote:

I forgot to return my Sky box and was charged. If I return now, will I be refunded?

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hi @Hanbanana1994 

Yes you should be refunded once the kit is fully registered on the System.

Make sure you get & keep the proof of posting until you have been fully re-imbursed - it can sometimes take a while before the system is updated and sometimes SKY rely on this proof