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Discussion topic: Charged for not returning equipment.
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This message was authored by: Hanbanana1994
Message posted on 12 Mar 2024 09:31 PM
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Charged for not returning equipment.
I forgot to return my Sky box and was charged. If I return now, will I be refunded?
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This message was authored by: nigea99
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Mar 2024 09:38 PM - last edited: 12 Mar 2024 09:39 PM
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Re: Charged for not returning equipment.
@Hanbanana1994 wrote:
I forgot to return my Sky box and was charged. If I return now, will I be refunded?
Yes you should be refunded once the kit is fully registered on the System.
Make sure you get & keep the proof of posting until you have been fully re-imbursed - it can sometimes take a while before the system is updated and sometimes SKY rely on this proof
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