Discussion topic: Channels

This message was authored by: Taj · ‎05 Jul 2024

Hi, the HDMI cable was disconnected, however when I reconnected the cable back I can't seem to get access to any of the sky channels. I bought a brand new HDMI cable still no luck. The standard TV channels seems to be working as normal. Any suggestions please 🙏.

This message was authored by: oldfella · ‎05 Jul 2024

@Taj wrote:

Hi, the HDMI cable was disconnected, however when I reconnected the cable back I can't seem to get access to any of the sky channels. I bought a brand new HDMI cable still no luck. The standard TV channels seems to be working as normal. Any suggestions please 🙏.

Hi @Taj

Are you sure that your television set is switched to the correct HDMI input for the Q box?

It would appear that you are using the Television terrestrial aerial tuner and not the Sky Q box HDMI input

This message was authored by: Taj · ‎05 Jul 2024

Hi, the television set is switched to the correct HDMI input for the Q......no luck.

This message was authored by: ThePope27 · ‎06 Jul 2024

@Taj

Try selecting the correct HDMI port and then rebooting the box while the correct hdmi port is selected

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Discussion topic: Channels

Channels

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