Channels not working

[shirleydcrouch]

Most of the channels aren't working on my sky, it has a message saying the channel is currently affected by a problem with your satellite signal. I can't get BBC or ITV or channel 5, can get BBC2, C4 etc

[PandJ2020]

https://www.sky.com/help/articles/sky-tv-no-satellite-signal

you may need your dish alignment checked

[Daniel0210]

@shirleydcrouch 
Firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. If your dish is out of alignment, it’s not something that will necessarily be visible to the naked eye. If you’re on a communal dish you may initially need to liaise with your landlord or building management company.