Channel four

[Mrs+Watto]

We have sky q and both the main box and mini q boxes channel four doesn't work (on 104) it comes up no satellite signal..all other channels seem fine ? Its been like this for about a week however channel 804 works but is

None hd

[xenon81]

Which BBC or ITV region are you in? This will tell us which version of Channel 4 you should be getting.

Most people with this problem will be missing some other channels but they might be ones you don't watch so haven't noticed.

[Mrs+Watto]

We are in nottingham 

[oldfella]

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@Mrs+Watto wrote:

We are in nottingham 

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Hi @Mrs+Watto 

Probably best to contact Sky for an Engineer to check your dish

[Doc5907]

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@Mrs+Watto wrote:

We are in nottingham 

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@Mrs+Watto  please try ch 137 4seven. If this also shows no satellite signal it would certainly point towards a dish alignment issue.

[xenon81]

In Nottingham you get Channel 4 Midlands which shares with:

505 CNBC HD

601 Cartoon Network HD

603 Boomerang HD

Are those working? If not it will be a dish issue and an engineer will be needed.

[xenon81]

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@Doc5907 wrote:

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@Mrs+Watto wrote:

We are in nottingham 

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@Mrs+Watto  please try ch 137 4seven. If this also shows no satellite signal it would certainly point towards a dish alignment issue.

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4seven shares with Channel 4 HD London so won't be a useful test in this case.

[Doc5907]

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@xenon81 wrote:

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@Doc5907 wrote:

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@Mrs+Watto wrote:

We are in nottingham 

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@Mrs+Watto  please try ch 137 4seven. If this also shows no satellite signal it would certainly point towards a dish alignment issue.

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4seven shares with Channel 4 HD London so won't be a useful test in this case.

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@xenon81 

Ah right, the website I use must be out of date..

satexpat.com-sat-east-28.2 

An example below