Channel 5 keeps freezing

[Carol209]

When I'm streaming a channel 5 program, it keeps freezing.  How do you rectify this please?  Its very annoying 

[richb83]

Is it main channel 5 or 5star? 

[Carol209]

Its the main channel 5

[richb83]

OK thank you just having strange problems on 5star wondered if it connected

[xenon81]

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@Carol209 wrote:

When I'm streaming a channel 5 program, it keeps freezing.  How do you rectify this please?  Its very annoying 

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Just to confirm by streaming are you using the 5 app?

[Carol209]

Yes, I'm using the channel 5 app