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Discussion topic: Channel 4 not working

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This message was authored by Billy48 This message was authored by: Billy48

Channel 4 not working

Is anybody having problems watching channel 4 and the comedy channel, both Chanel's are both distorted or not working at all.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Channel 4 not working

Posted by a Superuser, not a Sky employee. Find out more

@Billy48 

Any on-screen message displayed? Are you in an area being affected by the high winds at the moment? It may be that your satellite dish is slightly out of alignment. 

Check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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