21 Dec 2023 11:34 PM
Is anybody having problems watching channel 4 and the comedy channel, both Chanel's are both distorted or not working at all.
22 Dec 2023 05:15 AM
Posted by a Superuser, not a Sky employee. Find out moreAny on-screen message displayed? Are you in an area being affected by the high winds at the moment? It may be that your satellite dish is slightly out of alignment.
Check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. After that look at the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
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