Posted by a Superuser, not a Sky employee. Find out more
@Jon+Scr Sky TV ~ To remove part of your package you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term. Select ‘Need more help’ at the bottom of the following link which will lead to contact details. https://www.sky.com/help/articles/cancel-sky-tv#contact-leave (Make sure the flag in the bottom right corner is the correct one ie; UK or ROI). UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm). ROI customer ~ it’s only by ringing or writing in.
▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️ NOTE: I only provide help on the forum boards so Direct Messaging is switched off ▫️ Sky customer since 2001 with: Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
Thanks Daniel. I find this infuriating that every number I ring I get the same message telling me I need to upload new payment methods! It recognises my number and you can't speak to someone
Posted by a Superuser, not a Sky employee. Find out more
Is your payment details up to date ?
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