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Discussion topic: Changing SkyQ default WiFi Network

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This message was authored by: Susan124

Changing SkyQ default WiFi Network

I recently got a WiFi Booster to improve the connection for my SkyQ mini box. I want to change the default wifi network it connects to but I can't find any way to change it without it going back to the original whenever I power up the box. 

Any help is greatly appreciated. 

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This message was authored by: oldfella

Re: Changing SkyQ default WiFi Network

Posted by a Superuser, not a Sky employee. Find out more

@Susan124 wrote:

I recently got a WiFi Booster to improve the connection for my SkyQ mini box. I want to change the default wifi network it connects to but I can't find any way to change it without it going back to the original whenever I power up the box. 

Any help is greatly appreciated. 


Hi @Susan124 

Is this a Sky Q WiFi booster?

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This message was authored by: Susan124

Re: Changing SkyQ default WiFi Network

No we have Virgin Media main WiFi and this is a TPLink booster off of that. 

This message was authored by: oldfella

Re: Changing SkyQ default WiFi Network

Posted by a Superuser, not a Sky employee. Find out more

@Susan124 wrote:

No we have Virgin Media main WiFi and this is a TPLink booster off of that. 


Afraid Q minis if using WiFi will not connect to 3rd Party WiFi extenders @Susan124 

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This message was authored by: Susan124

Re: Changing SkyQ default WiFi Network

Thanks for the response.

 

I have managed to connect the box to it before but it just reverts back to the original. Is there any way to forget a WiFi from the boxes memory so that it won't connect on its own and the only one connected is the one I choose?

This message was authored by: oldfella

Re: Changing SkyQ default WiFi Network

Posted by a Superuser, not a Sky employee. Find out more

@Susan124 wrote:

Thanks for the response.

 

I have managed to connect the box to it before but it just reverts back to the original. Is there any way to forget a WiFi from the boxes memory so that it won't connect on its own and the only one connected is the one I choose?


Hi @Susan124 
Mini using WiFi will only connect reliably to Sky Q WiFi.   Either from the main Q box or a Sky router or Sky Q WiFi booster

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This message was authored by: Susan124

Re: Changing SkyQ default WiFi Network

Thank you. Is there any way to completely refresh a mini box to completely standard with no previous settings etc on it? 

Thanks again 

This message was authored by: oldfella

Re: Changing SkyQ default WiFi Network

Posted by a Superuser, not a Sky employee. Find out more

@Susan124 wrote:

Thank you. Is there any way to completely refresh a mini box to completely standard with no previous settings etc on it? 

Thanks again 


Afraid whatever you want to do with the mini will not alter the fact that it will only connect reliably to Sky Q WiFi @Susan124 

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This message was authored by: Susan124

Re: Changing SkyQ default WiFi Network

The reason I done this was because there was a Virgin Media WiFi booster that broke and was obsolete so we swapped it for a TPLink, there wasn't a problem with connections before and that wasn't sky? 

This message was authored by: xenon81

Re: Changing SkyQ default WiFi Network

Sky Q minis don't connect to third party WiFi, they connect directly to the main box. If you need to boost the signal between the main box and mini, you will need a Sky Q Wifi Booster.

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