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Discussion topic: Changing Disney +subscription through sky

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This message was authored by: Dieselman580

Changing Disney +subscription through sky

Hello can anybody tell me how I change my Disney + subscription through sky please? I want to lower it from premium to standard but when I try through the Disney + website it opens up sky and o can't find anywhere in there to do it? It's like a loop between the two websites. Thank you. 

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This message was authored by: nigea99

Re: Changing Disney +subscription through sky

Posted by a Superuser, not a Sky employee. Find out more

@Dieselman580 wrote:

Hello can anybody tell me how I change my Disney + subscription through sky please? I want to lower it from premium to standard but when I try through the Disney + website it opens up sky and o can't find anywhere in there to do it? It's like a loop between the two websites. Thank you. 


hi @Dieselman580 

 

If you have SKY Q I think you should be able to do this on your box

Go to Home - My Sky - Upgrades & Accessories - Your Products  - You will need to Enter your PIN and then can tab down to app subscriptions 

Then Tab right to the subscription & I think you should get options to change (or cancel)

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