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Discussion topic: Change package

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This message was authored by: Kathsephton

Change package

Can I change my package on line? Or do I have to call ?
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This message was authored by: Daniel0210

Re: Change package

Posted by a Superuser, not a Sky employee. Find out more

@Kathsephton 

Add or reduce?

Cancel PART of your TV package:
You need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade  


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This message was authored by: mr.tickle

Re: Change package

Posted by a Superuser, not a Sky employee. Find out more

@Kathsephton wrote:
Can I change my package on line? Or do I have to call ?

You can normally upgrade on line, with downgrades needing a phonecall.

 

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