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Discussion topic: Change from Sky Q to Sky Stream

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This message was authored by Votchy This message was authored by: Votchy

Change from Sky Q to Sky Stream

To reduce visible cables due to new layout of my lounge I want to move from Sky Q to Sky Stream but do NOT want Sky Glass, is this possible as every option on the Sky website for Sky Stream sends you to Sky Glass. Has anyone done this change and how did you manage it?

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This message was authored by nigea99 This message was authored by: nigea99

Re: Change from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Votchy wrote:

To reduce visible cables due to new layout of my lounge I want to move from Sky Q to Sky Stream but do NOT want Sky Glass, is this possible as every option on the Sky website for Sky Stream sends you to Sky Glass. Has anyone done this change and how did you manage it?


hi @Votchy 

 

Yes it is possible but you will need to call SKY to change over.

 

 

This message was authored by Invisiblename This message was authored by: Invisiblename

Re: Change from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Votchy  I'd also recommend that you research into the differences between Sky Q & Sky Stream -  there are many, including the inability to record!

I am just another Sky customer!
This message was authored by Hibbses This message was authored by: Hibbses

Re: Change from Sky Q to Sky Stream

I am so glad that we still use a satellite dish to get our TV, as our fibre broadband has just come back on after been down for four weeks. Four weeks over Christmas, no internet. If we had glass/stream then we'd have had no TV either. Just something to bear in mind when making this decision.

 

Not Sky's fault, of course (we're with another provider), it was OpenReach that messed up and put four houses on a three-house fiber segment and didn't notice their mistake FOR FOUR WEEKS!

 

Did I mention it was FOUR WEEKS?????

 

Ahem. Sorry. I'll stop now.

This message was authored by Jeepy This message was authored by: Jeepy

Re: Change from Sky Q to Sky Stream

Last year we lost internet for 3 months after a very tall truck took the wrong road and pulled the cables down .  BT wouldnt put them back up without a previously uneeded new pole , hence I feel for you and agree its not good having all eggs in one basket .  Also no recording on streaming so it is in my opinion a retrograde step .  

This message was authored by best+of+the+best This message was authored by: best+of+the+best

Re: Change from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

@Jeepy wrote:

Last year we lost internet for 3 months after a very tall truck took the wrong road and pulled the cables down .  BT wouldnt put them back up without a previously uneeded new pole , hence I feel for you and agree its not good having all eggs in one basket .  Also no recording on streaming so it is in my opinion a retrograde step .  


No recording on streaming that's the norm is it not can't record using Netflix, AppleTV, Amazon Prime Video 

 

This message was authored by ozsat This message was authored by: ozsat

Re: Change from Sky Q to Sky Stream

Posted by a Superuser, not a Sky employee. Find out more

Also worth noting, and my main reason for not swapping over, is that there are several channels on Sky+/SkyQ which are not on the Sky Stream platform.

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SkyQ Silver bundle (V2 2TB with UHD/HDR + two minis) in Sky region #71 (Oxford) using VirginMedia Gig1 Fibre (1.2Gbps/100Mbps).

This message was authored by Kenny+Rankin This message was authored by: Kenny+Rankin

Re: Change from Sky Q to Sky Stream

Here is my experience ... I was.moving  home  - I didn't want a satellite dish with a limited shelf life ( the Astra satellites will be end of life in a couple of years ) so I called Sky to move from Q to Stream - the move was straight forward and I am delighted with the service I am getting - and no unsightly dish on the wall 

—————————————————————————————————-Sky Stream, Sky Gigafast Broadband with SR203 Hub
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