Discussion topic: Card not pairing
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Message posted on 23 Dec 2023 07:21 PM
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Card not pairing
My sky box isn't working. It says viewing card nought paired and I cant watch any of the programs. It also says I need to upgrade my subscription but we have the phone who do you speak to and how can I get this working?
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Message posted on 23 Dec 2023 09:26 PM
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Re: Card not pairing
@Sebulba wrote:
My sky box isn't working. It says viewing card nought paired and I cant watch any of the programs. It also says I need to upgrade my subscription but we have the phone who do you speak to and how can I get this working?
@Sebulba You could try refreshing your viewing card by pressing home > settings > system info > viewing card number > setup > viewing card setup press select to trigger a callback don't worry nothing to do with your phone its only Sky's terminology this will be done over the internet
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
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