Cannt change channel

[WAP8Y]

About once a month my Mini Box doesn't allow you to change channel by controller or Voice.  I have to Re-boot every time. There is no Wi-Fi problem or power cuts to cause the problem

[oldfella]

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@WAP8Y wrote:

About once a month my Mini Box doesn't allow you to change channel by controller or Voice.  I have to Re-boot every time. There is no Wi-Fi problem or power cuts to cause the problem

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Hi @WAP8Y 

With the mini box on try completly resetting your mini Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the mini box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.