Discussion topic: Cannot watch any recordings the screen is blue and it says please wait

This message was authored by: Tilly631 · ‎31 Aug 2025

I cannot watch my recordings

This message was authored by: PandJ2020 · ‎31 Aug 2025

@Tilly631 wrote:
I cannot watch my recordings

Try a power cycle of the box - see if that fixes it.

If it doesn't then it may be a hard disk failure.

I am just another Sky customer and my views are my own even if you don't like the answers

This message was authored by: Tilly631 · ‎31 Aug 2025

What is a power cycle

This message was authored by: MightyQuinn · ‎31 Aug 2025

@Tilly631 wrote:
What is a power cycle

Hi @Tilly631 Switch it off at the mains, wait 30 seconds and then switch it back on.

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