24 Nov 2024 09:24 PM
I have Sky Atlantic and can watch programmes live but unable to record or catch up on episodes of shows. Why is this?
24 Nov 2024 09:30 PM
Posted by a Superuser, not a Sky employee. Find out more
@Catsky1 wrote:
I have Sky Atlantic and can watch programmes live but unable to record or catch up on episodes of shows. Why is this?
@Catsky1 Sky signature comes with live TV, catchup and boxsets.in SD as standard you may be trying to download the programme in HD
The default download setting is HD so try changing the format to download in SD
you can change the default to SD by Pressing Home on your Sky Q remote and select Settings, then Setup.
Select Preferences, then 'On Demand default download format', and choose SD.
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