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Discussion topic: Cannot play recorded programmes

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This message was authored by: Crisps54-

Cannot play recorded programmes

I cannot play my recorded programmes

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This message was authored by: Daniel0210

Re: Cannot play recorded programmes

Posted by a Superuser, not a Sky employee. Find out more

@Crisps54- 

What happens when you try? Any error message on the screen? 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

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Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
This message was authored by: Laing1

Re: Cannot play recorded programmes

Posted by a Superuser, not a Sky employee. Find out more

@Crisps54- wrote:

I cannot play my recorded programmes


@Crisps54- first thing to try is rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
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