How do i synchronise apps on main q box with mini box

[Webbydog]

How can I synchronise the apps on my sky mini q box to be the same as on my main sky q box?

[nigea99]

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@Webbydog wrote:

How can I synchronise the apps on my sky mini q box to be the same as on my main sky q box?

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hi @Webbydog 

Please can you expand on what you mean by synchronise to be the same - are you missing some  apps on the mini or do you mean save having to login separately or something else ? 

[Webbydog]

Hi thanks for responding.

I would like the apps on the mini box to be the same as on the main box. I only have 2 apps on the mini and about 10 on the main box

[nigea99]

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@Webbydog wrote:

Hi thanks for responding.

I would like the apps on the mini box to be the same as on the main box. I only have 2 apps on the mini and about 10 on the main box

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hi @Webbydog 

Please see this link to check/ refresh  apps 

Follow the steps on this link (skipping any that are OK):
https://www.sky.com/help/articles/apps-on-sky-q-and-glass-basic-checks

Please note that the step to refresh apps often does not action immediately and may take several hours before it does

[Webbydog]

Hi 

yes the apps are slowly coming back on the mini box.

however there are no usernames or associated passwords with these apps.

i will wait 24hrs

many thanks

[DaveDrizen]

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@Webbydog wrote:

Hi 

yes the apps are slowly coming back on the mini box.

however there are no usernames or associated passwords with these apps.

i will wait 24hrs

many thanks

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Do you mean that you can't put in the user name and password into the app or they are not logined  in. If it is the latter you have to log again to the app on the mini box they will not be loged in just because they are on you main box

[Webbydog]

Hi

yes they are not logged in with username & password on the sky mini. 

i will log in on the mini using the same username & passwords for each app ( the same as they are on the main sky box.

many thanks for your help

[DaveDrizen]

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@Webbydog wrote:

Hi

yes they are not logged in with username & password on the sky mini. 

i will log in on the mini using the same username & passwords for each app ( the same as they are on the main sky box.

many thanks for your help

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That's correct.