Cannot exit a recording during playback

[Tilly8]

When watching a recording it won't exit when I use the back/ dismiss button so I can't get back to live TV, very frustrating, any help would be greatly appreciated....

[oldfella]

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@Tilly8 wrote:

When watching a recording it won't exit when I use the back/ dismiss button so I can't get back to live TV, very frustrating, any help would be greatly appreciated....

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Hi @Tilly8 

You need to press the Dismiss button at least twice to exit the recording.

[ftballman]

I have experienced this in the past. My situation was going from a manually tuned channel to a recording. The box just didn't seem to like navigating back to a non EPG channel.

Easiest way out if it recurs and gets stuck is try the home or sky buttons and see what happens.