Cannot connect to skyq box

[Magliano]

Cannot get beyond step 2 of 4

[oldfella]

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@Magliano wrote:

Cannot get beyond step 2 of 4

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Hi @Magliano 

On your Q remote press and hold 7 & 9 on the remote until it's led flashes four times.

This will set the remote to infrared mode which will work all boxes in line of site.

Reboot the Q box again and then see if the remote will get past step 1.

Remember to point the remote at the Q box.

If you can get the Q box working then repair the remote by pressing 1 & 3 and following onscreen instructions.