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Discussion topic: Cannot actuvate 6 month apple tv

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This message was authored by robsterwood1 This message was authored by: robsterwood1

Cannot actuvate 6 month apple tv

I have been trying to activate 6 month apple tv as sky vip customer. I have did it via app and also via code. It comes to link then apple sky offer screen then freezes. I have apple ap on my sky q box but this just asks for the 6.99 when I log in.  I called sky and they did not help at all. 

Hope you can help.

Robert

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Cannot actuvate 6 month apple tv

Posted by a Sky employee

Hi there robsterwood1, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: Cannot actuvate 6 month apple tv

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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