Cannot access sky cinema

[ChrisJo64]

I'm already subscribed to sky cinema but It keeps telling me to upgrade my package.  How do I resolve this please any ideas?

[oldfella]

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@ChrisJo64 wrote:

I'm already subscribed to sky cinema but It keeps telling me to upgrade my package.  How do I resolve this please any ideas?

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Hi @ChrisJo64 

You are not trying to Download UHD movies are you?