Cannot access paramount or discovery plus

[OakdaleDad]

Recently had sky q installed.  
I cannot access paramount or discovery plus. 
keeps coming up with MYSKY_2998 error code. 
have tried resetting but no joy. 
anyone have any advise?

thanks 

[Quoman7]

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@OakdaleDad wrote:

Recently had sky q installed.  
I cannot access paramount or discovery plus. 
keeps coming up with MYSKY_2998 error code. 
have tried resetting but no joy. 
anyone have any advise?

thanks 

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Hi @OakdaleDad Try rebooting your router by removing the power cable for 30 sec then reconnect to reboot, then reboot your main SKYQ box by turning the power off at the socket for 30 sec then turn back on to reboot?