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Discussion topic: Cannot access Sky/HDM1 - No cable connected HDM1

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This message was authored by: N3wall

Cannot access Sky/HDM1 - No cable connected HDM1

Cannot access Sky TV via Normal method HDM1.    Message on screen 'No cable connected HDM1'

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This message was authored by: Chodley

Re: Cannot access Sky/HDM1 - No cable connected HDM1

Posted by a Superuser, not a Sky employee. Find out more

HDMI 1 (or as my father-in-law calls it "HDM eleven" 😁)

 

power cycle the sky box, sounds like it's crashed and the TV isn't detecting any incoming signal.

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This message was authored by: N3wall

Re: Cannot access Sky/HDM1 - No cable connected HDM1

Thanks Chodley

Im 74 years old - how do you power the sky box????

This message was authored by: Invisiblename

Re: Cannot access Sky/HDM1 - No cable connected HDM1

Posted by a Superuser, not a Sky employee. Find out more

@N3wall wrote:

Thanks Chodley

Im 74 years old - how do you power the sky box????


Turn it off at the wall socket, wait 30 secs, power back on

I am just another Sky customer!
This message was authored by: Chodley

Re: Cannot access Sky/HDM1 - No cable connected HDM1

Posted by a Superuser, not a Sky employee. Find out more

Yep. Or just pull the power cable out of the back for 15 seconds. Wall switch is cleaner.

 

You can also try holding down the power button with the light on the front of the box for 20 seconds. That should reboot it too.

 

I told him (he's 78 I think but super active and can do stuff with power tools I have no hope of replicating) that HDMI stands for High Definition Mutimedia Interface to help him understand why it's an "I" and not another "1" but unsurprisingly, I don't think he cares to remember that! 😄

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