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Discussion topic: Cancelling the movies

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This message was authored by keanufan This message was authored by: keanufan

Cancelling the movies

Does anyone know if I cancel the movie channels can I still keep the movies I've stored and locked? Thanks 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancelling the movies

Posted by a Superuser, not a Sky employee. Find out more

@keanufan 

If you cancel Sky Cinema you'll no longer be able to watch previously recorded Sky Cinema movies. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
keanufan
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This message was authored by keanufan This message was authored by: keanufan

Re: Cancelling the movies

Thank you, I was afraid that might be the case. 

This message was authored by Laing1 This message was authored by: Laing1

Re: Cancelling the movies

Posted by a Superuser, not a Sky employee. Find out more

@keanufan wrote:

Does anyone know if I cancel the movie channels can I still keep the movies I've stored and locked? Thanks 


@keanufan as @Daniel0210 says no you won't be able to view them unless they are movies you have purchased from Sky store and downloded to your box then you will still have access to them


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
This message was authored by bob1234 This message was authored by: bob1234

Re: Cancelling the movies

Posted by a Superuser, not a Sky employee. Find out more

@Laing1 wrote:

@keanufan wrote:

Does anyone know if I cancel the movie channels can I still keep the movies I've stored and locked? Thanks 


@keanufan as @Daniel0210 says no you won't be able to view them unless they are movies you have purchased from Sky store and downloded to your box then you will still have access to them


Purchased movies don't have to be downloaded to your box you can always get them again by going into the sky store looking in your library and uploading them again

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