Discussion topic: Cancelling Multiscreen
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Message posted on 24 Feb 2025 04:47 PM
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Cancelling Multiscreen
I want to cancel my multiscreen subscription. Can I still watch Sky TV from my bedroom TV since the mini box in the bedroom is connected to the main box via WiFi?
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Message posted on 24 Feb 2025 04:48 PM
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Re: Cancelling Multiscreen
No @PriyanP any cancellation of Multiscreen will require you to return all mini boxes.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 24 Feb 2025 04:56 PM
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Re: Cancelling Multiscreen
Surely, Sky Mini Box belongs to me as I had them for more than 5 years. I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?
Message posted on 24 Feb 2025 05:01 PM
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Re: Cancelling Multiscreen
@PriyanP wrote:Surely, Sky Mini Box belongs to me
Nope. All Q hardware is loaned for the duration of the relevant subscription.
@PriyanP wrote:I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?
Yes, via a mini.
Message posted on 24 Feb 2025 05:02 PM
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Re: Cancelling Multiscreen
@PriyanP wrote:Surely, Sky Mini Box belongs to me as I had them for more than 5 years. I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?
Yep, and your T&C document clearly states that the minibox (like the main Sky Q) are only loaned to you & have to returned if cancel your contract - in this case, your multi-screen contract
Message posted on 24 Feb 2025 05:05 PM
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Re: Cancelling Multiscreen
@PriyanP wrote:
Surely, Sky Mini Box belongs to me as I had them for more than 5 years. I am happy to watch the same programme as per the main box from the bedroom. Are you saying even to do that I need MS?
hi @PriyanP
The others have answered regarding ownership but the box itself is useless without the multiscreen subscription anyway.
It is the multiroom subscription that allows you to use SKY Minis & recordings etc. other devices
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