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Discussion topic: Cancelling Multiscreen

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This message was authored by: PriyanP

Cancelling Multiscreen

I want to cancel my multiscreen subscription. Can I still watch Sky TV from my bedroom TV since the mini box in the bedroom is connected to the main box via WiFi?

 

 

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This message was authored by: Daniel0210

Re: Cancelling Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

No @PriyanP any cancellation of Multiscreen will require you to return all mini boxes. 


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This message was authored by: PriyanP

Re: Cancelling Multiscreen

Surely, Sky Mini Box belongs to me as I had them for more than  5 years. I am happy to watch the same programme as per the main box  from the bedroom. Are you saying even to do that I need MS?

This message was authored by: PandJ2020

Re: Cancelling Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

@PriyanP wrote:

Surely, Sky Mini Box belongs to me 


Nope.  All Q hardware is loaned for the duration of the relevant subscription.

 


@PriyanP wrote:

I am happy to watch the same programme as per the main box  from the bedroom. Are you saying even to do that I need MS?


Yes, via a mini.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Invisiblename

Re: Cancelling Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

@PriyanP wrote:

Surely, Sky Mini Box belongs to me as I had them for more than  5 years. I am happy to watch the same programme as per the main box  from the bedroom. Are you saying even to do that I need MS?


Yep, and your T&C document clearly states that the minibox (like the main Sky Q) are only loaned to you & have to returned if cancel your contract - in this case, your multi-screen contract

I am just another Sky customer!
This message was authored by: nigea99

Re: Cancelling Multiscreen

Posted by a Superuser, not a Sky employee. Find out more

@PriyanP wrote:

Surely, Sky Mini Box belongs to me as I had them for more than  5 years. I am happy to watch the same programme as per the main box  from the bedroom. Are you saying even to do that I need MS?


hi @PriyanP 

 

The others have answered regarding ownership but the box itself is useless without the multiscreen subscription anyway.

 

It is the multiroom subscription that allows you to use SKY Minis & recordings etc. other devices

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