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Discussion topic: Cancellation

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This message was authored by: Benalmadna

Cancellation

I wish to cancel all my tv package 

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This message was authored by: MightyQuinn

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more
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This message was authored by: Benalmadna

Re: Cancellation

I want to end the TV contract due to financial situation as of now!

This message was authored by: Daniel0210

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Benalmadna wrote:

I want to end the TV contract due to financial situation as of now!


@Benalmadna 
Sky TV
~ To reduce your package or cancel it completely you’ll need to contact Sky giving the required notice of 31 days. Be aware, the latest T’s and C’s for TV subscriptions state you can only cancel within a minimum discounted term if Sky agree to it. If they do allow it you’ll end up paying off the rest of the discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by ringing or writing in.

If you cancel correctly you should receive a confirmation email from Sky.

If you’re cancelling Sky Q totally don’t forget it’s very important that you keep you proof of posting indefinitely when you return the box(es) as Unipart are not quick at telling Sky you have sent equipment back. Return packaging will be sent out towards the end of your notice period.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off

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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile

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MERRY CHRISTMAS and a HAPPY NEW YEAR
This message was authored by: GD1

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Benalmadna wrote:

I want to end the TV contract due to financial situation as of now!


You've been advised how to contact Sky, the forum can't process cancellation requests or downgrades, any requests have to be with 31 days notice they are not immediate.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
This message was authored by: MightyQuinn

Re: Cancellation

Posted by a Superuser, not a Sky employee. Find out more

@Benalmadna wrote:

I want to end the TV contract due to financial situation as of now!


Hi @Benalmadna   You are not asking Sky, this is a community of customers just like yourself. Follow the links given to give 31 days notice.

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