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This discussion topic has been answered Discussion topic: Cancel

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Avatar for Chris79
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This message was authored by: Chris79

Message posted on ‎30 Sep 2026 09:35 PM

Cancel

Cancel sky cinema 

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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎01 Oct 2026 05:03 AM

Re: Cancel

Posted by a Superuser, not a Sky employee. Find out more

@Chris79 
To remove part of a TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎30 Sep 2026 10:05 PM

Re: Cancel

Posted by a Superuser, not a Sky employee. Find out more
@Chris79 wrote:

Cancel sky cinema 

Not on a public forum.  Give Sky a call...

I am just another Sky customer and my views are my own even if you don't like the answers
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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎30 Sep 2026 10:25 PM

Re: Cancel

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Yeah sorry this is a customer peer-peer forum, not a chat bot

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This message was authored by: mr.tickle

Message posted on ‎30 Sep 2026 10:28 PM

Re: Cancel

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Yep. The clues are the big blue button that says "New Discussion", then the bit that says clearly "All information posted is public", etc.

 

 

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I do not have a sig other than this message. SkyQ.
Enjoying HDR with 4k Blu-Ray, Amazon, YouTube and gaming since 2016.
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Avatar for Daniel0210
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This message was authored by: Daniel0210 Answer

Message posted on ‎01 Oct 2026 05:03 AM

Re: Cancel

Posted by a Superuser, not a Sky employee. Find out more

@Chris79 
To remove part of a TV package you need to contact Sky giving 31 days notice. If you have 'in contract' discounts you may not be able to remove them, because the discounts were provided on the understanding you’d be paying that discounted price for the full period. Also make sure cancellation of a certain add-on doesn’t affect another discount.

You may be able to remove it via this link which includes a message option (usually available between 9am & 7.30pm) or by calling using the number that should appear.
https://www.sky.com/help/articles/change-your-package-2-t2#downgrade


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]
▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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