Discussion topic: Cancel tv packages
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Message posted on 16 Aug 2025 01:16 PM
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Cancel tv packages
I have endlessly tried to get through to someone but keep getting told it's not possible. I reach a call centre in India and they are of no help. I just want to pay the early termination fee and be out of this utter mess of a company. £110 a month for a tv I don't watch. A sports package I never asked for and am being charged for. It's a disgrace. Can anyone help please. HOW DO I CANCEL MY TV PACKAGE!?!?
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All Replies
Message posted on 16 Aug 2025 01:23 PM
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Re: Cancel tv packages
@Shea96 wrote:HOW DO I CANCEL MY TV PACKAGE!?!?
Sounds like you are subject to a minimum term - you cannot cancel unless Sky agree to it.
Message posted on 16 Aug 2025 01:24 PM
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Re: Cancel tv packages
@Shea96 What the advisers have told you is correct, If you're currently in contract for Sky Q, you can't cancel.
Message posted on 26 Aug 2025 03:24 PM
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Re: Cancel tv packages
I just tried to cancel my TV package as I am moving home shortly and want to break away from Sky. I was told I cannot cancel but can pay £15 a month for the Sky Q box with "Free To Air" chanels. I offered to pay up my contract but was told this is not possible. I have to remove the Sky Q box and take it with me to my new property! Then return it to Sky when the contract is finished. I am not sure if the prices increase that you could then break the contract?
Message posted on 26 Aug 2025 03:41 PM
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Re: Cancel tv packages
@Canary144 wrote:I am not sure if the prices increase that you could then break the contract?
Nope - not for TV contracts.
You have to see out the minimum term unless Sky agrees to release you (unlikely).
Message posted on 26 Aug 2025 07:46 PM - last edited: 26 Aug 2025 07:47 PM
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Re: Cancel tv packages
Yeah you get the hassle of moving the box I'm afraid
You might as well do the home move thing unless you really don't want a dish on the new place.
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