Cancel sky cinema

[EM581]

I want to cancel sky cinema immediately. Rang up previously, but told to wait for email. I haven't received an email. I didn't want sky cinema, I have never used it. The engineer just installed it and said it was free for 3 months.  Sky Q account number 

[daveNOS]

@EM581 If you cannot cancel it via your online account you will have to call, no-one on the forum has acess to your account so we cannot assist further.