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Discussion topic: Cancel sky TV

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This message was authored by Michelleharris8 This message was authored by: Michelleharris8

Cancel sky TV

Please can my sky tv i am moving house and dont want sky anymore. 

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This message was authored by daveNOS This message was authored by: daveNOS

Re: Cancel sky TV

Posted by a Superuser, not a Sky employee. Find out more

@Michelleharris8 You need to call Sky to cancel your services, be aware though if you are within a minimum term then Sky can refuse to cancel your TV service as outlined in the terms and conditions.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Cancel sky TV

Posted by a Superuser, not a Sky employee. Find out more

@Michelleharris8 
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.

If you successfully cancel you should receive an acknowledgment email from Sky.

As you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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