Discussion topic: Cancel sky TV
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Message posted on 28 Nov 2024 10:28 AM
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Cancel sky TV
Please can my sky tv i am moving house and dont want sky anymore.
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All Replies
Message posted on 28 Nov 2024 10:37 AM
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Re: Cancel sky TV
@Michelleharris8 You need to call Sky to cancel your services, be aware though if you are within a minimum term then Sky can refuse to cancel your TV service as outlined in the terms and conditions.
Message posted on 28 Nov 2024 06:17 PM
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Re: Cancel sky TV
@Michelleharris8
To cancel all your TV subscription, if you’re out of contract you’ll need to give Sky the required 31 days notice. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.
Select ‘Need more help’ at the bottom of the following link which will lead to contact details.
https://www.sky.com/help/articles/cancel-sky-tv#contact-leave
(Make sure the flag in the bottom right corner is the correct one ie; UK or ROI).
UK customer ~ The link may include an email link and also a Message Us option (which is normally available between 9am and 7.30pm).
ROI customer ~ it’s only by calling Sky Ireland or writing in.
If you successfully cancel you should receive an acknowledgment email from Sky.
As you are cancelling Sky Q, return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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