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Discussion topic: Cancel and Renew

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This message was authored by: Mollie6

Cancel and Renew

I have Sky Q, coming up to the end of my 18 month contract, if I gave 31 days notice to cancel and the Sky retentions team do not call me, can I wait until around 7 days before contract ends to 4enew my Sky subscription? 

 

And would I get discount on what I am paying now?

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This message was authored by: SKY1992bf

Re: Cancel and Renew

Posted by a Superuser, not a Sky employee. Find out more

@Mollie6 wrote:

I have Sky Q, coming up to the end of my 18 month contract, if I gave 31 days notice to cancel and the Sky retentions team do not call me, can I wait until around 7 days before contract ends to 4enew my Sky subscription? 

 

And would I get discount on what I am paying now?


@Mollie6 all you can do is call sky at the time and see what they offer you, but there is absolutely no obligation for sky to offer you anything 


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This message was authored by: MightyQuinn

Re: Cancel and Renew

Posted by a Superuser, not a Sky employee. Find out more

@Mollie6 wrote:

would I get discount on what I am paying now?


Hi @Mollie6   Almost certainly no discount on your current in contract price. After several rejections (getting lower each time) I did manage to get the same price last time. It is important to get a UK call centre.

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