Cancel an engineer visit

[PPI]

How do I cancel an engineer visit 

[MightyQuinn]

Hi @PPI   By telephoning Sky? Note, telephone numbers are blocked in this community.

[Daniel0210]

@PPI 

Note that if the appointment is for later today or tomorrow you'll be charged £25

https://www.sky.com/help/articles/reschedule-your-sky-tv-engineer-appointment

From a Sky Talk landline or a Sky mobile dial 150 to call Sky (free) or alternatively use this link:
https://www.sky.com/help/home
UK customers: Scroll down and click on ‘Need more help’ and a dedicated 03** UK number is displayed.
ROI customers: change the flag in the bottom right corner of the link to the ROI flag then scroll down and click on ‘Need more help’ and it provides a dedicated 0818 ROI number.
(The forum doesn’t allow us to type the numbers in full).

[caesarome · Accepted solution]

@PPI 

Deoending on when the visit was scheduled for you might be able to cancel it here:

https://www.sky.com/ordertracking

[PPI]

Thanks for that. I got my visit cancelled  via what's app. Which was helpful, the chap was helpful.  But can be very difficult sometimes. 

• It should be an easy task but they make it very difficult.