Can't upgrade

[ozzy888]

I have tried to upgrade to sky sports and sky cinema. It says in my account i already have them but when go to view I told to I need to upgrade. No change to my bill either. Cannot roll data either.

[GD1]

@ozzy888  Best ton call Sky to upgrade.

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.