Can't stream or download anything for the last couple of days. Download speed really low. Tried Appl

[ChrisD42]

Download speed and streaming really slow. 23rd and 24th December. Is it just Xmas?

Have power cycled Sky Q and my broadband and tried to refresh apps.

Current broadband speed is 90Mb/s

[Chodley]

No it's not christmas. Sometimes the Q box wifi goes like this but a reboot usually resolves it (as long as the wifi connection is strong)

[oldfella]

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@ChrisD42 wrote:

Download speed and streaming really slow. 23rd and 24th December. Is it just Xmas?

Have power cycled Sky Q and my broadband and tried to refresh apps.

Current broadband speed is 90Mb/s

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Hi @ChrisD42 

Go into Netflix on the Q box and select the Get help  near the bottom of the left hand menu.

On the next screen select Check your network. 
This will give you the Network speed your Q box is using.