Can't record

[David3050]

• I have joined sky today, don't have The remote with R on the remote so can't record
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[oldfella]

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@David3050 wrote:

• I have joined sky today, don't have The remote with R on the remote so can't record
•  

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Hi @David3050 

Are You sure that you have joined Sky Q???

Or do you have Sky Stream where you cannot record?