Can’t get Paramount plus on mini boxes

[AJOHNT]

Paramount plus works fine on my main sky q box but can't get it on my 2 mini boxes. No app tried refreshing but still no paramount app. Gone on the sky cinema section clicked the paramount plus section and it says sorry there are currently no programmes of this type available.

can anyone help?

[Lisa-P1987 · Accepted solution]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[AJOHNT]

All sorted now thank you 

[Dirtybeats]

How was this resolved. Have same issue of not being able to watch Paramount apart from on main Sky Q box. Thanks.

[AJOHNT]

You need to update software version. Go on settings then down to system info. Click the software version a setup icon will appear next to it click on that then update. Box will restart might have to wait few hours for app to appear once it's been updated  

[Addie15]

Update-We are closing this session after not receiving further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[DebDBakingNurse]

I have the same problem. Sky Q upgrade- after many hoops to jump through - finally got paramount+ on main box. Not able to get it on mini box. Following the advice on here( software update attempted), message on mini box - software update unsuccessful - 

[DebDBakingNurse]

Tried software ware update again. 

Turned everything off, left it for 5 minutes. Turned it all back on. 

Error message : Sorry this app is unavailable, try again later! ( Through on demand)🙄

Error message : Sorry, there are currently no programmes of this type available! ( Through Sky cinema - which we have)🙄

Works fine on main box

[Arose1]

I am having the same issue on stream. Any idea how I can fix this? Really tempted to cancel my subscription over this. New customer.

[wenzleeroxy]

I got a link to say I can have free paramount with my sky package but I cannot get into it when I try input my email and password