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Discussion topic: Can't get Paramount Plus

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This message was authored by: kjms

Can't get Paramount Plus

According to my Sky account I have Sky Cinema and Paramount Plus but every time I try and watch anything on Paramount Plus I just go round and round in circles.  Have tried to follow the instructions on several discussions, ie getting the code and signing in, but every time I get that far it just opens the Paramount Plus home page and wants me to choose a subscription.  It also seems to think I'm Spanish!  Can someone please explain in simple terms (as I'm a senior citizen!) what I should be doing.  Many thanks.

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This message was authored by: oldfella

Re: Can't get Paramount Plus

Posted by a Superuser, not a Sky employee. Find out more

@kjms wrote:

According to my Sky account I have Sky Cinema and Paramount Plus but every time I try and watch anything on Paramount Plus I just go round and round in circles.  Have tried to follow the instructions on several discussions, ie getting the code and signing in, but every time I get that far it just opens the Paramount Plus home page and wants me to choose a subscription.  It also seems to think I'm Spanish!  Can someone please explain in simple terms (as I'm a senior citizen!) what I should be doing.  Many thanks.


Hi @kjms 

Are you following the Sky link?

https://www.sky.com/help/articles/using-paramount-plus

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This message was authored by: kjms

Re: Can't get Paramount Plus

Yes I've tried that and that's when I get to the Paramount Plus home page, in Spanish!

This message was authored by: Jane1962

Re: Can't get Paramount Plus

Not just me then. 😒

This message was authored by: oldfella

Re: Can't get Paramount Plus

Posted by a Superuser, not a Sky employee. Find out more

@kjms wrote:

Yes I've tried that and that's when I get to the Paramount Plus home page, in Spanish!


Does the following link help @kjms 

@Jane1962 

https://support.paramountplus.com/s/?language=en_GB

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